BlueXP Classification installer on-prem fails and cannot be retried via BlueXP UI
Applies to
- BlueXP
- BlueXP Classification
Issue
- Manual installation of BlueXP classification on-premises VM with BlueXP connector running on-premises , fails with the error below after running the product installation command generated via BlueXP UI:
ERROR: failed to solve: failed to compute cache key: failed to calculate checksum of ref 545k9fzi8dvfhlqbmi49o9cqi::q09sonez3r72rp1kyvs9zrctq: "/libs": not found
2024-10-30 13:44:35 ERROR Pull images and populate DB - error
2024-10-30 13:44:35 INFO Killing Probe API
Traceback (most recent call last):
File "/data/first_install.py", line 728, in <module>
main()
File "/data/first_install.py", line 578, in main
pull_populate_deploy()
File "/data/install_logging.py", line 104, in wrapper
return func(*args, **kwargs)
File "/data/first_install.py", line 304, in pull_populate_deploy
execute_command(["./build_pull_dockerfiles.sh"], cwd=CLOUD_COMPLIANCE_PATH, stream_stdout=True, output_log_level=logging.INFO)
File "/data/exec_cmd.py", line 29, in execute_command
raise subprocess.CalledProcessError(returncode=p.returncode, cmd=args[0], output=std_out, stderr=std_err)
subprocess.CalledProcessError: Command '['./build_pull_dockerfiles.sh']' returned non-zero exit status 1.- When user retries the Classification installation, BlueXP UI fails with the error below:
"Something went wrong. BlueXP is preparing the Connector. Please wait a few moments"