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Unable to setup BlueXP Backup and Recovery for on-prem ONTAP: Connection Timeout

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Category:
cloud-backup-service
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cloud
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Applies to

  • BlueXP Backup & Recovery ( formerly Cloud Backup Service ) 
  • ONTAP 9
  • SnapMirror
  • Microsoft Azure
  • Azure Blob

Issue

Activation of BlueXP Backup & Recovery for on-premises ONTAP cluster to Azure Blob fails with the error below:

Error: Failed to back up working environment. Failed to configure object storage. Cannot verify availability of the objectstore from node <cluster_name>. Reason: Connection timeout.

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