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License file contains a record of "statusCode":"ERROR","errorCode":"E081"

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Category:
cloud-backup-service
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cloud
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Applies to

NetApp BlueXP backup and recovery

Issue

The "Backup and Recovery" license file obtained from the NetApp Support Site (NSS) contains the following error.

{"statusResp":{"statusCode":"ERROR","errorCode":"E081","message":"A System Error occurred.  Please try again.  If the error persists, please contact NetApp Support and provide Error Code E999. Thank you.","filter":"SOA","serialNumber":"XXXX","protocol":"CLOUD_BKP_SERVICE"},"Signature":"XXXX","trackingId":"XXXX"}

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