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BlueXP Backup and Recovery returns no connectivity error when restoring files

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Category:
cloud-backup-service
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cloud
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Applies to

  • BlueXP
  • BlueXP Backup & Recovery
  • BlueXP Private mode (Darksite)

Issue

When performing "Restore files or folder" operation in BlueXP Backup & Recovery, the error below is returned after some time:
 
"No Connectivity. We can't complete this process because there is no connectivity. Return to the Dashboard and retry the Restore operation at a later time."

 

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