Trident backend gets offline when configured the user with a domain account

Applies to

• NetApp Astra Trident 24.10
• Trident backend configured the user with a domain account
• NetApp ONTAP 9.X

Issue

After configuring a Trident backend with a domain account,  the trident backend reports to be offline and the following error is shown in the Trident logs:

time="YYYY-MM-DDThh:mm:ssZ" level=debug msg="HTTP/1.1 401 Unauthorized\r\nContent-Length: 65\r\nCache-Control: no-cache,no-store,must-revalidate\r\nContent-Security-Policy: default-src 'self'; script-src 'self' 'unsafe-inline'; style-src 'self' 'unsafe-inline'; img-src 'self' data:; frame-ancestors: 'self'\r\nContent
-Type: text/html; charset=iso-8859-1\r\nDate: Day, DD Month YYYY hh:mm:ss \r\nServer: Apache\r\nWww-Authenticate: Basic realm=\"ONTAP\"\r\nX-Content-Type-Options: nosniff\r\n\r\n{\"error\":{\"code\":\"6691623\", \"message\":\"User is not authorized.\"}}\n"
time="YYYY-MM-DDThh:mm:ssZ" level=debug msg="Error getting SVM information." error="&{} (*models.ErrorResponse) is not supported by the TextConsumer, can be resolved by supporting TextUnmarshaler interface" logLayer=core requestID=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx requestSource=Periodic workflow="core=backend
_reconcile"