Trident CSI Blocked by “Unable to delete snapshot from backend” Errors During OpenShift Virtualization VM Provisioning
Applies to
- NetApp ONTAP 9.13.1 and later (including 9.16.1P9)
- NetApp Trident CSI (all supported versions, including 25.x and 26.x)
- OpenShift Virtualization clusters using Trident for dynamic PVC provisioning
- ONTAP FlexClone and snapshot workflows
Issue
Trident CSI operations become blocked, causing delays or failures in VM provisioning and PVC operations. The following repeated error messages are observed in Trident controller logs:
level=error msg="Unable to delete snapshot from backend." error="snapshot...backing volume...is busy" level=error msg="Could not begin splitting clone from snapshot." cloneVolumeName=trident_pvc_<uuid> error="error splitting clone; could not find volume with name trident_pvc_<uuid>"
Symptoms include:
- VM creation is slow or blocked in OpenShift Virtualization.
- Trident controller pod logs are flooded with snapshot deletion and clone split errors.
- The issue is only resolved after manual deletion of the problematic PVC and its backend volume in ONTAP.
