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TridentProtect Backup Failure: “kopia volume backup has timed out: progress has not been updated in the allotted time”

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Category:
trident-kubernetes
Specialty:
snapx
Last Updated:

Applies to

  • NetApp Trident Protect
  • Trident Protect
  • Kubernetes environments using TridentProtect for application backups

Issue

Backups initiated by TridentProtect fail with the following error:

Backup for one or more of the application's volumes failed. Error: kopia volume backup has timed out: progress has not been updated in the allotted time.

Log output:

  • TridentProtect backup jobs report timeout errors.
  • Logs indicate the client rate limit was reached after numerous requests, leading to timeouts.
  • Example error message: 
    kopia volume backup has timed out: progress has not been updated in the allotted time.

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