Skip to main content
NetApp Knowledge Base

Snapshot creation fails with error 'Could not create snapshot, acp is not enabled'

  1. Last updated
  2. Save as PDF
Views:
11
Visibility:
Public
Votes:
0
Category:
trident-kubernetes
Specialty:
snapx
Last Updated:

Applies to

  • NetApp Trident
  • ONTAS NAS ECONOMY Driver

Issue

Snapshot creation fails with following error.

time="2025-07-29T12:19:50Z" level=debug msg="Attempting snapshot create." backend=<backend name> logLayer=core requestID=8ddf774e-01fe-45b2-b9d3-78b8c907e26a requestSource=CSI snapshot=snapshot-5ac9740c-61ec-44a0-aec6-5f79d1661b35 volume=snapshot-5ac9740c-61ec-44a0-aec6-5f79d1661b35 volumeInternal=snapshot-5ac9740c-61ec-44a0-aec6-5f79d1661b35 workflow="snapshot=create"
time="2025-07-29T12:19:50Z" level=debug msg="Checking if feature is enabled." feature=ReadOnlyClone logLayer=core requestID=8ddf774e-01fe-45b2-b9d3-78b8c907e26a requestSource=CSI workflow="snapshot=create"
time="2025-07-29T12:19:50Z" level=warning msg="Feature requires Trident-ACP to be enabled." feature=ReadOnlyClone logLayer=core requestID=8ddf774e-01fe-45b2-b9d3-78b8c907e26a requestSource=CSI workflow="snapshot=create"
time="2025-07-29T12:19:50Z" level=error msg="Could not create snapshot." Method=CreateSnapshot Type=NASQtreeStorageDriver error="acp is not enabled" logLayer=core requestID=8ddf774e-01fe-45b2-b9d3-78b8c907e26a requestSource=CSI snapshotName=snapshot-5ac9740c-61ec-44a0-aec6-5f79d1661b35 sourceVolume=trident_ec66262fda6b47bd899e1b62ff86afee workflow="snapshot=create"

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.