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Changing the LDAP setup in ACC fails with with state or connection errors

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Category:
astra
Specialty:
snapx
Last Updated:

Applies to

Astra Control Center (ACC) 22.11 and 23.04

Issue

When attempting to replace the LDAP server settings in ACC, it is possible to run into two messages:
1) cannot change userBaseDN field in the current LDAP state . Connection error.
2) a system error ocurred while applying settings. Check logs for more information. Connection Error.
Additionally, inspecting the ACC containers shows that there is something wrong with the polaris-keycloak-db-# container(s): they are in crashloopback.

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