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BlueXP users do not have access to the Astra Control Service after free plan setup

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astra
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snapx
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Applies to

  • BlueXP
  • Astra Control Service (ACS)

Issue

While in BlueXP, the free (or a paid) plan for the ACS was setup from a specific BlueXP account, which also becomes the ACS access account.
However, other managerial accounts from BlueXP do not have access to ACS.

 

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