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NetApp Knowledge Base

Unable to view cases for the Serial Numbers owned or supported by my company

Views:
225
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
tools
Last Updated:

Applies to

 All NetApp customers

Issue

  • Need to create an account to download firmware or images for NetApp products
  • Another former or current employee has access but there is no access to update cases for a particular product
  • An account was created on the Support site, but it does not have access to owned NetApp products for opening cases or downloading software/firmware

 

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