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Takeover possibility going to false state due to missing 3PAR disk on partner node

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Category:
ontap-9
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san
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Applies to

  • FAS System
  • FlexArray
  • 3PAR storage
  • ONTAP 9.x and later

Issue

  • Takeover possibility going to false state on NetApp due to missing third party disk on partner node.

::>Storage failover show

Node           Partner        Possible State Description
-------------- -------- -------------------------------------
NETAPP01     NETAPP02     true     Connected to NETAPP02
NETAPP02     NETAPP01     false    Connected to NETAPP01, Takeover is not possible: Local node missing partner disks

  • Below events related to disk count mismatch are observed in the EMS:

Wed Jul 21 14:07:49 +0000 [DEFRNAS001: cfdisk_config: cf.disk.inventory.mismatch:error]: Status of the disk DEFRSAN10:31.126L69 (60002AC0:00000000:A001B612:0001ABA7:00000000:00000000:00000000:00000000:00000000:00000000) has recently changed or the node (DEFRNAS002) is missing the disk.
Wed Jul 21 14:07:49 +0000 [DEFRNAS001: cfdisk_config: callhome.sfo.miscount:error]: Call home for HA GROUP ERROR: DISK/SHELF COUNT MISMATCH

 

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