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Installation of ONTAP AV connector 1.0.4 and 1.0.5 fails with Error 1923

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Applies to

  • ONTAP antivirus (AV) connector 1.0.4
  • ONTAP antivirus (AV) connector 1.0.5
  • Microsoft Windows Server

Issue

  • ONTAP AV connector software version 1.0.4 or 1.0.5 fails with error:
    • Even when using the (Local/Domain) Administrator account

Error 1923. Service ONTAP AV Connector (ontapavc) could not be installed. Verify that you have sufficient privileges to install system services.

 

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