Skip to main content
NetApp Knowledgebase

How to create tgz file type to upload AutoSupport manually by Windows Tool

Views:
203
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP AutoSupport

Description

You might encounter manually upload AutoSupport is not successfull due to the 7z compression method(LZMA2), sometime even you use LZMA, the Active IQ(AIQ) still prompts errors, the following procedure is to zip it into tgz by Windows if you are not familiar with Linux.

Before you use this method, your Windows host need 7-Zip software, please install it if necessary.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support