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StorageGRID update fails because the Prometheus on-premise Admin Node is not running

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Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID

Issue

Upgrade fails as Prometheus services is not running/can't be restarted

Check the upgrade log for the following message :
Restarting the Prometheus service on (Admin node name)
I, [2020-10-13T09:05:21.602925 #20197]  INFO -- : Executing command `service prometheus restart 2>&1` on (Admin node name)
I, [2020-10-13T09:05:26.459354 #20197]  INFO -- : Successfully restarted the Prometheus service on (Admin node name)
E, [2020-10-13T09:05:26.459706 #20197] ERROR -- : Error while updating the Prometheus configuration. Rerun this tool after the following issue(s) are resolved: Failed to restart the Prometheus service on the following nodes: (Admin node name)
 (RuntimeError)

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