Skip to main content
NetApp Knowledge Base

StorageGRID upgrading error from 11.3.0.12 to 11.4 "Unable to connect to 127.0.0.1 on port 8022: fingerprint"

Views:
367
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
esg
Last Updated:

Applies to

StorageGRID 11.3.x

Issue

An error message is showed in the file  gdu-server  located under  /var/local/log directory of the admin node


E, [2021-05-17T10:37:29.360102 #20191] ERROR -- gdu-server: Failure occurred during Upgrade Start
E, [2021-05-17T10:37:29.360358 #20191] ERROR -- gdu-server: #<Bycast::Tasks::GduServer::UpgradeStart::LocalizedError: 
key: "upgrade.start_upgrade_failure", options: {:details=>"Error when running upgrade-node.rb. 
/var/local/install/upgrade-stage/swupdate/lib/upgrade/node.rb:132:in `remove_nobarrier_from_fstab!': 
Unable to remove nobarrier from /etc/fstab in base OS: /usr/local/lib/site_ruby/bycast/commands/sh.rb:129:in `rescue in block in call': Unable to connect to 127.0.0.1 on port 8022: fingerprint xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx:xx: is unknown for \"[127.0.0.1]:8022\" (Bycast::Commands::Sh::Remote::Error) 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.