Skip to main content
The NetApp Knowledge Base Site will be down for 60 minutes on August 13, 2022, from 8 PM to 9 PM PT for system maintenance and infrastructure update.
NetApp Knowledge Base

StorageGRID Gateway nodes not starting after configuration change

Views:
64
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID

Issue

The nginx service on the StorageGRID Gateway nodes does not start after a change is made to the lua-config-options.conf configuration file and showing error:

UnicodeEncodeError: 'ascii' codec can't encode character u'\xe9' in position 1231: ordinal not in range(128)
[2021-06-29T12:10:00.834]   ERROR -- Failed to render config templates
Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support