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StorageGRID Applicance stuck with maintenance mode and unable to reboot due to Firewall blocking Installer page

StorageGRID Applicance stuck with maintenance mode and unable to reboot due to Firewall blocking Installer page

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Views:: 364

Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

NetApp StorageGRID 11.1 and above
NetApp StorageGRID appliances
PGE (Pre-Grid Environment)

Issue

StorageGRID storage node is put to maintenance mode from the StorageGRID manager.
The appliance installer page URL is not accessible due to firewall restrictions.
The management IP is ping-able.