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NetApp Knowledge Base

StorageGRID Appliance stuck in unknown state with drives by-passed

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp SANtricity 11.60.2 and below
  • NetApp StorageGRID Appliances
  • Drive Identifier: HUS728T8TAL5204

Issue

StorageGRID Appliance does not come back online after reboot and hangs on sevensegment code HO. SANtricity shows one or more drives as bypassed in the Recovery Guru: BYPASSED_DRIVE-Recovery Failure Type Code: 64

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