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StorageGRID appliance BMC module reports MCERR and MCE errors

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Applies to

  • NetApp StorageGRID SG6000
  • NetApp StorageGRID SG1000
  • NetApp StorageGRID SG100

Issue

  • Amber light appear on the StorageGRID appliance compute node.
  • BMC module events reports MCERR and MCE errors. BMC events can be captured in BMC UI or via SSH
  • StorageGRID reports: Appliance compute controller needs attention A hardware fault has been detected in the compute controller of a StorageGRID appliance or Unable to communicate with node
Example:
 
Nov/18/2020 10:05:14 [Warning] [Additional MCE Error] [OEM Record C2] ManufacturerID:001C4C, Extra Information : 0 MSCOD:0030 MCACOD:0E0F
Nov/18/2020 10:05:14 [Critical] [MCERR] [Processor] Correctable Error - Machine Check Error: Bank 12/ CPU 1/ Core 0 - Asserted

 

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