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NetApp Knowledge Base

SG5600 or SG5700 series fail install or recovery with RETCODE_INVALID_REGIONID

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45
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Public
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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

  • NetApp StorageGRID 11.5
  • NetApp StorageGRID Appliances SG56xx and SG57xx
  • StorageGRID Appliance Installer firmware version 3.5
  • NetApp SANtricity OS 8.20, 8.25, or 8.30

Issue

After upgrading to StorageGRID 11.5, storage controllers may fail installation or recovery procedures with error RETCODE_INVALID_REGIONID from the Installer UI in the monitor tab.

 

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