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Rubrik error "Failed to upload snapshot" seen when uploading to StorageGRID

Views:
75
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

StorageGRID Webscale 11.3

Issue

Following errors were seen from Rubrik's logs:
Failed to upload file <filename>: Unable to execute HTTP request: Read timed out
com.amazonaws.SdkClientException: Unable to execute HTTP request: Read timed out
 
com.amazonaws.services.s3.model.AmazonS3Exception: Bad Gateway (Service: Amazon S3; Status Code: 502; Error Code: 502 Bad Gateway; Request ID: null; S3 Extended Request ID: null)
 
 
When manually attempting to ingest object through S3 browser, event log shows:
Unable to obtain object lock configuration for (SignatureDoesNotMatch: The request signature we calculated does not match the signature you provided. Check your AWS Secret Access Key and signing method.

 

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