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RSM service unable to start after upgrading to 11.5.0.4

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

StorageGRID 11.5.0.4

Issue

RSM service unable to start on ADC nodes due to the following error in rsm.errlog:
 
panic(0xed1020, 0x1726b00)
panic: runtime error: invalid memory address or nil pointer dereference
runtime.panicmem(...)
runtime.sigpanic()
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc0000fb150 sp=0xc0000fb088 pc=0x438f85
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc000183150 sp=0xc000183088 pc=0x438f85
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc0001ab150 sp=0xc0001ab088 pc=0x438f85
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc00025b150 sp=0xc00025b088 pc=0x438f85
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc000273150 sp=0xc000273088 pc=0x438f85
         /usr/local/go/src/runtime/panic.go:1064 +0x545 fp=0xc00028f150 sp=0xc00028f088 pc=0x438f85

 

 

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