Event-triggered ASUP of SGRID cannot be sent out successfully
Applies to
- StorageGRID (SGRID)
- Autosupport (ASUP)
Issue
- Both weekly and user-triggered ASUP can be sent out successfully, however, event-triggered ASUP cannot with N/A status.
nms.log
from admin node only records SGRID was tryting to send out Event-Driven ASUP according to corresponded alert.
Mar 24 06:44:32 admin-node NMS: |2021-03-24T06:44:32.029| INFO Sending Event-Driven ASUP for Unable to communicate with node: {"type"=>"EVENT_TRIGGERED", "subType"=>"NODE_DOWN", "severity"=>"MAJOR"}