Skip to main content
NetApp Knowledge Base

The mNode reports storage cluster and vCenter unavailable after upgrading the management services

Views:
93
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • NetApp mNode on Element software 12.0 or 12.2
  • Upgrade of the management services to 2.15.28 or 2.16.66

Issue

After upgrading the management services:

  • HCC dashboard:
    • One or more vCenter instances cannot be reached, causing some information to be unavailable.
    • Storage nodes are not displayed
  • Errors in mnode_logs-svc:
    • | ERROR | Unable to connect to vCenter due to an incorrect user name or password |
    • | DEBUG | No compute controller found for compute host <HOST_NAME> with IP <HOST_IP> in {}

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support