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NetApp Knowledge Base

Hybrid Cloud Control fails to connect to vCenter with authentication error

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Category:
netapp-hci
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hci
Last Updated:

Applies to

  • NetApp HCI
  • NetApp Hybrid Cloud Control
  • VMware vCenter

Issue

  • After a vCenter controller asset is added, Hybrid Cloud Control reports failure to connect to vCenter due to an authentication failure.

HCC_error.png

  • Customer confirms the vCenter username and password are correct.
  • When the vCenter user tries to view vCenter cluster information, vSphere reports a 401 authorized error.

vSphere_error.png

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