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NetApp Knowledge Base

Hybrid Cloud Control compute firmware check has 'unable to detect' status

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256
Visibility:
Public
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0
Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • NetApp Hybrid Cloud Control (HCC)
  • NetApp Element software 
  • Compute nodes

Issue

  • When running compute firmware check on NetApp Hybrid Cloud Control, one or more compute nodes has status: Unable to Detect
  • When trying to start the firmware upgrade: Unable to get package details or node driver version

 

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