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NetApp Knowledge Base

HCC storage firmware upgrades appear to fail and halt the upgrade

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Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

Hybrid Cloud Controller (HCC)

H610S node

Issue

While using HCC to upgrade storage node firmware of H610 nodes, the upgrade process produces an error and halts the upgrade process.

Error:

Element API call failed : ClusterMethod.list_volume_stats_by_volume.Contact your technical support engineer.

Even though the error is observed and the upgrade of subsequent nodes stops, it is observed that the node's firmware does complete the upgrade successfully.

 

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