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Error "Unable to connect to the BMC" for compute nodes in HCC

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netapp-hci
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hci
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Applies to

  • NetApp HCI
  • NetApp Hybrid Cloud Control (HCC) UI
  • Compute Nodes in HCC
  • Compute Nodes BMC

Issue

Compute nodes have the following error in HCC under Nodes > Compute:

  • Unable to connect to the BMC. Edit connection settings so the management service can connect
  • An error occurred that prevented a connection to the management service. You can try entering the credentials again. If the problem persists, contact your technical support engineer.

Error "Unable to connect to the BMC" for compute nodes in HCC

Cause (External)
Solution (External)

 

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