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NetApp Knowledge Base

ESXi host down due to PSOD error

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Category:
netapp-hci
Specialty:
hci
Last Updated:

Applies to

  • NetApp HCI compute node
    • H410C
  • ESXi 6.5

Issue

  • ESXi server panic and enter the Purple Screen of Death (PSOD)
PSOD with PF Exception 14 in world XXXXXXX:HELPER_UPLIN IP
  • Upon PSOD the user will notice that their host is in a disconnected state within vCenter (if applicable).

  • Node management IP is not reachable.

 

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