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ESXi host PSOD due to NMI failing to ack TLB invalidate

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Applies to

  • ESXi 6.7 U3
  • NetApp H300E
  • NetApp H500E
  • NetApp H700E
  • NetApp H410C
  • NetApp H61xC
  • BIOS NA3.4

Issue

ESXi hosts may experience a PSOD event with the message: Failed to ack TLB invalidate

2020-06-09T12:52:43.409Z cpu1:2097186)Backtrace for current CPU #1, worldID=2097186, fp=0x1
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bb70:[0x41803210b845]PanicvPanicInt@vmkernel#nover+0x439 stack: 0x4a5e343e800000, 0x41803249b118, 0x451a8111bc18, 0x0, 0x1
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bc10:[0x41803210ba78]Panic_NoSave@vmkernel#nover+0x4d stack: 0x451a8111bc70, 0x451a8111bc30, 0x16, 0x5, 0x1
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bc70:[0x41803211ef78]TLBGetLockedCPUBacktraces@vmkernel#nover+0x259 stack: 0xffffffff00000005, 0x10, 0x451a8111bf50, 0x0, 0x308
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bf00:[0x41803211f239]TLBDoInvalidate@vmkernel#nover+0x1fe stack: 0x451a8d223100, 0x417ff212f680, 0x451a8d223100, 0x451a81123100, 0x0
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bf50:[0x4180320380ab]TLBFlushCountForceFlush@vmkernel#nover+0xb8 stack: 0x0, 0x0, 0x0, 0x0, 0x0
2020-06-09T12:52:43.409Z cpu1:2097186)0x451a8111bfe0:[0x41803230eaa2]CpuSched_StartWorld@vmkernel#nover+0x77 stack: 0x0, 0x0, 0x0, 0x0, 0x0
2020-06-09T12:52:43.417Z cpu1:2097186)^[[45m^[[33;1mVMware ESXi 6.7.0 [Releasebuild-14320388 x86_64]^[[0m
PCPU 5 locked up. Failed to ack TLB invalidate (total of 1 locked up, PCPU(s): 5).
2020-06-09T12:52:43.418Z cpu1:2097186)cr0=0x8001003d cr2=0x7ffffe8d478 cr3=0x20b000 cr4=0x10216c

 

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