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Unable to power on compute nodes and view BMC GUI Java console after RTFI

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50
Visibility:
Public
Votes:
0
Category:
netapp-hci
Specialty:
solidfire
Last Updated:

Applies to

  • H410C
  • Return To Factory Install (RTFI)

Issue

  • After a RTFI and firmware update to EOS, the node does not power on with an error:
{IP_address} says
Performing power on action failed. Please check

  • The Java console does not open

image-2021-10-18-15-46-49-613.png

  • The iKVM/HTML5 is blank and just says:

This page can be used to access a server remotely using iKVM with HTML5.

image-2021-10-18-15-48-03-737.png

 

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