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NetApp Knowledge Base

NetApp H-Series storage node BMC is not accessible

Views:
100
Visibility:
Public
Votes:
0
Category:
h-series
Specialty:
hci
Last Updated:

Applies to

NetApp H-Series storage nodes

Issue

  • Unresponsive BMC when accessing to https://<BMC IP>
  • No ping reply from BMC IP address
  • No visible link is seen in BMC network adapter
  • IP configuration is lost after IP address been assigned in BIOS
  • Output from ipmitool -H {BMC_IP} -U {USERNAME} -I lan print 1 command executed via mNode shows:

    No data available
    Get Device ID command failed

 

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