Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

Home
Advice and Troubleshooting
Flash Storage
SF Series
Element UI alert shows "MEMORY_GB should be >= <x> but is <x>"

Element UI alert shows "MEMORY_GB should be >= <x> but is <x>"

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 797

Visibility:: Public

Votes:: 0

Category:: solidfire-chassis

Specialty:: solidfire

Last Updated:

Applies to

NetApp SolidFire storage nodes
NetApp HCI storage nodes
NetApp Element software

Issue

In the Element UI under Reporting > Alerts, a node is reporting
- Error Code: hardwareConfigMismatch
- Details: MEMORY_GB should be >= <x> but is <x>
This issue could also cause node offline with the following messages in dmesg
- [Sat Mar 5 00:41:06 2022] [Hardware Error]: event severity: fatal [Sat Mar 5 00:41:06 2022] [Hardware Error]: Error 0, type: fatal [Sat Mar 5 00:41:06 2022] [Hardware Error]: fru_text: DIMM D1 [Sat Mar 5 00:41:06 2022] [Hardware Error]: section_type: memory error [Sat Mar 5 00:41:06 2022] [Hardware Error]: physical_address: 0x00000014d6735fc0 [Sat Mar 5 00:41:06 2022] [Hardware Error]: physical_address_mask: 0x00003fffffffffc0 [Sat Mar 5 00:41:06 2022] [Hardware Error]: node: 1 card: 1 module: 0 bank: 1 row: 34203 column: 248 [Sat Mar 5 00:41:06 2022] [Hardware Error]: error_type: 3, multi-bit ECC