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ESXi host PSOD with Memory Controller Scrubbing Error

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Applies to

  • ESXi 6.7 U3
  • NetApp H300E
  • NetApp H500E
  • NetApp H700E
  • NetApp H410C
  • NetApp H61xC

Issue

ESXi hosts may experience a PSOD event that is related to memory scrubbing resident on the CPU cache

cpu22:2664888)ALERT: MCA: 130: UC Excp G5 Ba Sfe003a09001000c1 A310c80af00 M12211e80de80d28c P310c80af00/1000 Memory Controller Scrubbing Error on Channel 1.^[[0m
2020-04-01T09:14:43.045Z cpu22:2664888)World: 3015: PRDA 0x418045800000 ss 0xfd0 ds 0xfd0 es 0xfd0 fs 0x0 gs 0x0
2020-04-01T09:14:43.045Z cpu22:2664888)World: 3017: TR 0xfb8 GDT 0xfffffffffc409000 (0xffff) IDT 0xfffffffffc408000 (0xffff)
2020-04-01T09:14:43.045Z cpu22:2664888)World: 3018: CR0 0x80050033 CR3 0x18e257d000 CR4 0x152668
2020-04-01T09:14:43.082Z cpu22:2664888)Backtrace for current CPU #22, worldID=2664888, fp=0x3ff
2020-04-01T09:14:43.082Z cpu22:2664888)0x451b1179b9c8:[0x41800171c426]Timer_GetCycles@vmkernel#nover+0x2 stack: 0x1e2864369ae9a4, 0x0, 0x1, 0x0, 0x0
2020-04-01T09:14:43.082Z cpu22:2664888)0x451b1179b9d0:[0x418001715855]SP_WaitLockIRQ@vmkernel#nover+0xce stack: 0x0, 0x1, 0x0, 0x0, 0x0
2020-04-01T09:14:43.082Z cpu22:2664888)0x451b1179ba20:[0x4180017159a5]SPLockIRQWork@vmkernel#nover+0x3e stack: 0x0, 0x41800169d054, 0x0, 0x24, 0x451b1179baec
2020-04-01T09:14:43.082Z cpu22:2664888)0x451b1179ba40:[0x41800169d053]MCEReapMCABanks@vmkernel#nover+0x88 stack: 0x451b1179baec, 0x418001a2b03b, 0x451b0db23100, 0x0, 0x1

 

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