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NetApp Knowledgebase

How to troubleshoot storage performance issues on E-Series storage

Views:
348
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • Flash Array
  • E-Series Triage Template

Description

1029707-1.png TECHNICAL TRIAGE TEMPLATE

Section 1: Usage

Use:

  • Refer this TTT during a new case creation on the NetApp Support site
  • It is used by TSEs/Partners when a customer calls support directly, to help frame the issue
  • Section 2 provides links to most common solutions and additional resources for the Product/Technology
  • Section 3 provides steps to gather the relevant data to open a case
Product/Technology:
E-Series
Audience:
Customer/Partner/TSE unfamiliar with the Product/Technology

This template is intended to aid in determination of storage performance issues on E-Series storage.

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