SSD disk missing

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 112

Visibility:: Public

Votes:: 0

Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

Disk Shelf DS212C
X670_S163315TATE

Issue

Autosupport alert generated for (FILESYSTEM DISK MISSING) ERROR

[Node-01: config_failed_disk: callhome.fdsk.missing:error]: Call home for FILESYSTEM DISK MISSING

Sysconfig -a shows no information for the missing disk

00.3 : NETAPP X670_S163315TATE NA04 14651.0GB 520B/sect (XXXXXXXXXXXXX) 00.5 : NETAPP X670_S163315TATE NA04 14651.0GB 520B/sect (XXXXXXXXXXXXX)

EMS log shows ONTAP previously tried powercycling the disk to recover it before invalidating it

[Node-01: pmcsas_timeout_0: sas.adapter.debug:info]: params: {'debug_string': 'Device 0a.00.4 is present and powered up but is about to be invalidated (20) -- power cycling.', 'adapterName': '0a'} [Node-01: pmcsas_asyncd_0: sas.adapter.debug:info]: params: {'debug_string': 'Powercycle on device 0d.00.4 complete: status 0', 'adapterName': '0a'} [Node-01: pmcsas_asyncd_0: sas.adapter.debug:info]: params: {'debug_string': 'Starting powercycle on device 0a.00.4', 'adapterName': '0a'}

EMS log shows disk is missing

[Node-01: config_thread: raid.config.filesystem.disk.missing:info]: File system Disk 0d.00.4 Shelf 0 Bay 4 [NETAPP X670_S163315TATE NA04] S/N [XXXXXXXXXXXXX] UID [5002538A:47A5B2C0:00000000:00000000:00000000:00000000:00000000:00000000:00000000:00000000] is missing.

Multiple power cycles seen on the disk in sasadmin expander_phy_state

::> system node run -node * -command sasadmin expander_phy_state

Expander phy state on 0a.0 (NETAPP :DS22412IOM12A SHFHUXXXXXXXXXXX): Pwr Invald Disprt Loss Phy CRC Phy Pwr Ccl Rsv Rls DWord Error Sync Reset Error Change SATA PHY/BAY STATE ON Cnt Cnt Cnt Count Count Count Prob Cnt Cnt Affiliation ------- ----------------- --- --- --- --- ------ ------ ------ ------ ------ ------ ---------------- 20/4 Rate unknown YES 84 0 0