Several disks are 'Failed-Unsupported' due to 'has an unexpected sector size (4104 bytes) and cannot be used'
Applies to
- ONTAP 9
- AFF Systems
- X4013A disk drives
- E-X4140B disk drives
- New installation
Issue
- Several disks show the following
EMS
logs
Jun 15 11:57:36 [node-1:disk.init.badSectorSize:error]: Disk e0d.01.1.18 has an unexpected sector size (4104 bytes) and cannot be used.
Jun 15 11:57:36 [node-1:disk.init.err.unsupported:error]: Disk e0d.01.1.18 is not recognized as a supported disk and cannot be used on this node.
Cluster::> system node run -node * -command sysconfig -a
(...)
01.1.17: NETAPP X4013S17337T6NTE NA53 7325.4GB 4160B/sect (S60RNA0RC00135)
01.1.18: NETAPP X4013S17337T6NTE NA50 0.0GB 4104B/sect (Failed-Unsupported)
(...)
- Proper disks for AFF Systems will show 4160 Bytes per sector (
4160B/sect
) while the failing disks show as 4104 Bytes per sector (4104B/sect
)