Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

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Category:: aff-series

Specialty:: hw

Last Updated:

Applies to

FAS environment with clustered Data ONTAP

Issue

Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

Post performing a SP firmware upgrade, the status show displays the new firmware version; however, the 'system service-processor image update-progress show' command still shows that the upgrade is in progress.
When attempting to upgrade the firmware again, there is an error stating that the upgrade is already in progress.

The following errors are displayed occasionally:

splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.