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NetApp Knowledge Base

Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

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Votes:
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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

FAS environment with clustered Data ONTAP

Issue

​Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

  • Post performing a SP firmware upgrade, the status show displays the new firmware version; however, the 'system service-processor image update-progress show' command still shows that the upgrade is in progress.
  • When attempting to upgrade the firmware again, there is an error stating that the upgrade is already in progress.
  • The following errors are displayed occasionally:

    splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.

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