Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'
This KB article is linked to the Interactive Workflow Upgrade ONTAP software/Service Processor Firmware/Switch configuration.
Applies to
FAS environment with clustered Data ONTAP
Issue
Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'
- Post performing a SP firmware upgrade, the status show displays the new firmware version; however, the
'system service-processor image update-progress show'command still shows that the upgrade is in progress. - When attempting to upgrade the firmware again, there is an error stating that the upgrade is already in progress.
- The following errors are displayed occasionally:
splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.