Skip to main content
NetApp Knowledgebase

Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

Views:
1,156
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

FAS environment with clustered Data ONTAP

Issue

​Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

  • Post performing a SP firmware upgrade, the status show displays the new firmware version; however, the 'system service-processor image update-progress show' command still shows that the upgrade is in progress.
  • When attempting to upgrade the firmware again, there is an error stating that the upgrade is already in progress.
  • The following errors are displayed occasionally:
    splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support