Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

Applies to

FAS environment with clustered Data ONTAP

Issue

​Service processor (SP) firmware upgrade is hung/ not completed when checked from 'system service-processor image update-progress show'

• Post performing a SP firmware upgrade, the status show displays the new firmware version; however, the 'system service-processor image update-progress show' command still shows that the upgrade is in progress.
• When attempting to upgrade the firmware again, there is an error stating that the upgrade is already in progress.
• The following errors are displayed occasionally:

  splog_main: splog.warnings:error]: splogd is running in degraded mode and having difficulty getting splogs from the SP FW.