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PPR memory test passed yet the LED fault light stays ON

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Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

  • AFF A700
  • AFF A700s
  • FAS9000
  • Post Package Repair (PPR)
  • 9.7P8

Issue

  • node  panicked due to an uncorrectable DIMM error:

PANIC: ECC error at DIMM-14: 2C-0F-1651-150A2A63,ADDR 0x7d28fefd80,(Node(0), Memory controller(0), CH(1), DIMM(0), Rank(1), Bank Group(2), Bank(0x0), in process vifmgr on release 9.7P8 (C) on Thu Dec 31 06:50:11 PST 2020 version: 9.7P8:
 
 AFF A700 and FAS9000
cluster1::> system controller service-event show 
                            
Node             ID  Event Location                      Event Description
---------------- --- ----------------------------------  ----------------------
plata4-1a        1   DIMM in slot 1 on Controller A      Uncorrectable ECC
 AFF A700s
cluster1::*> system controller fru led show
Node                  FRU Type    Bay Slot State   Lit By
--------------------- ----------- --- ---- ------- -------
node1
                      controller    A 1    on      SP
                      ioxm          B 1    off     -
                      pci           - 1    off     -
                      pci           - 2    off     -
                      dimm          - 1    off     -
                      dimm          - 2    off     -
                      dimm          - 3    on      SP
                      dimm          - 4    off     -
                      identify      - 1    off     -		

 

 

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