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Node down with CHASSIS FAN FRU FAILED: SysFan3 F2 Alert

Views:
80
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A300

Issue

  • Controller shuts down with multiple fan failure. Example:

env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (1260 RPM)
env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (1260 RPM)
env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)

  • sysconfig -M output for that Fan: 

Fri Jun 18 2021, 23:48:28 MSK !FAN3!021819020448!441-00025!A1!
Sat Jun 19 2021, 01:04:18 MSK !FAN3: Error reading FRU EEPROM
Sat Jun 19 2021, 07:05:27 MSK !FAN3!021819020448!441-00025!A1!

  • Issue remains after FAN replacement:

env_mgr: monitor.chassisFan.removed:alert]: Chassis fan SysFan3 is removed
env_mgr: monitor.chassisFan.ok:notice]: Chassis fan Sysfan3 Present is ok.
env_mgr: monitor.chassisFan.ok:notice]: Chassis fan Sysfan3 F1 is ok.
env_mgr: monitor.chassisFan.ok:notice]: Chassis fan Sysfan3 F2 is ok.

env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed)
env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)
env_mgr: monitor.chassisFanFail.xMinShutdown:EMERGENCY]: Multiple Chassis Fan failure: System will shut down in 2 minutes.
monitor: monitor.globalStatus.critical:EMERGENCY]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)
statd: monitor.shutdown.emergency:EMERGENCY]: Emergency shutdown: Environmental Reason Shutdown (Multiple fans failed)
shutdown_thread0: ha.localNodeShutDown:notice]: Shutdown of the local node has been initiated with inhibit_takeover set to FALSE.
cf_main: cf.fsm.takeoverOfPartnerDisabled:error]: Failover monitor: takeover of cluster2-01 disabled (local halt in progress).
shutdown_thread0: kern.shutdown:notice]: System shut down because : "Environmental Shutdown".

Wed Jun 23 20:46:54 MSK [cluster2-04: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process cphm: CriticalFanFruFaultAlert[021604000131].

Thu Jun 24 11:00:00 MSK [noed_name: statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
Thu Jun 24 11:18:36 MSK [noed_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed)
Thu Jun 24 11:18:37 MSK [noed_name: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)
Thu Jun 24 11:19:06 MSK [noed_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F1
Thu Jun 24 11:19:06 MSK [noed_name: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan3 F2

Thu Jun 24 11:00:00 MSK [cluster2-01: statd: monitor.fan.failed:alert]: Multiple fans has failed: Sysfan3 F1, Sysfan3 F2.
Thu Jun 24 11:53:52 MSK [cluster2-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F1 (failed)
Thu Jun 24 11:53:52 MSK [cluster2-01: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan3 F2 (failed)

 

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