Skip to main content
NetApp Knowledge Base

NS224 NSM100 Module boot device NONCRITICAL fault

Views:
947
Visibility:
Public
Votes:
3
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • NS224 shelf
  • NSM100 shelf module

Issue

  • EMS logs reporting shelf fault and may raise health alert:

[cluster-01: statd: monitor.shelf.warning:error]: Fault reported on disk storage shelf attached to channel 0x. Check fans, power supplies, disks, and temperature sensors.
[cluster-01: nchmd: hm.alert.raised:alert]: Alert Id = NoPathToNSMB_Alert , Alerting Resource = 12345678901234567890 raised by monitor node-connect

  • Shelf module reports boot device fault in storage show fault -v command output (or STORAGE-FAULT AutoSupport section:

Enclosure Status: normal
Channel: 0x
Shelf: 1
Shelf Type: NS224NSM100
Module Type: NSM100

Enclosure:
Element Status         Status Bytes  Status Descriptions
  1: OK                01,00,02,00   FAIL

Boot Device:
Element Status                      Status Bytes  Status Descriptions
  1 [NSM100 A]    : OK                01,00,00,00   
  2 [NSM100 B]    : NONCRITICAL       03,00,00,00  

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.