Skip to main content
NetApp Knowledge Base

MismatchedHAPairtoPortRangeA_Alert error in switched NVMe attached storage

Views:
126
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF System
  • Switched NVMe attached storage

Issue

  • In SYSTEM-HEALTH-ALERT.XML

               Node: node-1
           Alert ID: MismatchedHAPairtoPortRangeA_Alert
           Resource: Switch name: sw2(FLM23456A7)
           Severity: Major
    Indication Time: Mon Mar 10 11:04:07 2022
           Suppress: false
        Acknowledge: false
     Probable Cause: Controller "node-1" and its HA partner are not
                     connected to switch "sw2(FLM23456A7)" with
                     the same port range.
    Possible Effect: This configuration is not supported.
 Corrective Actions: 1. Consult the guide "Setup and configuration guide for Cisco shared switches" to review the cabling rules for your system.
                     2. Connect controller "node-1" and its HA partner
                     to NVMe shelves with shared switches in the same port
                     range.

               Node: node-2
           Alert ID: SingleSwitchToShelf_Alert
           Resource: Node node-2
           Severity: Major
    Indication Time: Mon Mar 10 10:41:59 2022
           Suppress: false
        Acknowledge: false
     Probable Cause: Controller node-2 is connected to NVMe storage
                     shelves 1.1, 1.0 through only one switch sw1.
    Possible Effect: You will lose access to shelves if switch sw1
                     fails.
 Corrective Actions: 1. Consult the guide applicable to your NVMe storage shelf to review cabling rules for your system.
                     2. Connect controller node-2 to NVMe shelves
                     through two storage switches.

          

  • In SYSCONFIG-A of node-2

        System Storage Configuration: Mixed-Path HA
        System ACP Connectivity: Inband Active
        SAS2/SAS3 Mixed Stack Support: all     

        slot 2: Dual 40G/100G/200G Ethernet Controller CX6
                e2a MAC Address:    d0:39:ea:aa:99:bb (auto-100g_cr4-fd-up)
                    QSFP Vendor:         Molex
                    QSFP Part Number:    112-00574
                    QSFP Serial Number:  93A2127890123
                    1.0.0: NETAPP   X4014S173315TNTE NA53 14651.0GB 4160B/sect (S60SNE0T201234)
                    1.0.1: NETAPP   X4014S173315TNTE NA53 14651.0GB 4160B/sect (S60SNE0T205678)

        slot 10: Dual 40G/100G/200G Ethernet Controller CX6
                e10a MAC Address:   d0:39:ea:ee:77:a1 (auto-unknown-fd-down)
                    QSFP Vendor:         Molex
                    QSFP Part Number:    112-00574
                    QSFP Serial Number:  93A2127123456

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

  • Was this article helpful?