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NetApp Knowledge Base

EMS log reports "cf.hwassist.missedKeepAlive" error

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Votes:
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Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

ONTAP 9

Issue

  • EMS log reports the following error.

[node01: cf_hwassist: cf.hwassist.missedKeepAlive:error]: HW-assisted takeover missing keep-alive messages from HA partner (node2).

  • Keep Alive Status' field reports "healthy", it is functional.

::> storage failover hwassist show
Node
-----------------
****-01
                             Partner: ****-02
                    Hwassist Enabled: true
                         Hwassist IP: ------
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: healthy
****-02
                             Partner: ****-01
                    Hwassist Enabled: true
                         Hwassist IP: ------
                       Hwassist Port: 4444
                      Monitor Status: active
                     Inactive Reason: -
                   Corrective Action: -
                   Keep-Alive Status: healthy
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