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NetApp Knowledge Base

Battery failure error for Coin Battery in NSM100 module for NS224 shelf

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439
Visibility:
Public
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0
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

NS224 shelf

Issue

  • NS224 shelf module NSM100 error or alert:
Wed Feb 03 18:50:32 +0100 [node_name: dsa_worker4: ses.status.battery.error:error]: NS224NSM100 (S/N SHFHU0123456789) shelf 0 on channel 0x battery failure error for Coin Battery 1: not installed or hardware failure. This element is on the rear of the shelf, in bottom module (B).
 
Wed Feb 03 18:50:42 +0100 [node_name: dsa_worker3: ses.status.battery.threshErr:alert]: NS224NSM100 (S/N SHFHU0123456789) shelf 0 on channel 0x battery failure error for Coin Battery 1: critical status. This element is on the rear of the shelf, in top module (A).
  • Storage fault output 

::> system node run -node <node_name> -command storage show fault -v
...
Coin Cell Battery:
Element Status                      Status Bytes  Status Descriptions
    1 [NSM100 A]    : CRITICAL          02,02,0A,46   LCR
    2 [NSM100 B]    : OK                01,00,0B,34

  • Environmental error for the Coin Battery: 
Coin Battery installed element list: 1, 2; with error: 1
Coin Battery information by element:
    [1] Voltage: 2.630
    [2] Voltage: 2.868

 

 
 
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