Skip to main content
NetApp Knowledge Base

AFF A400 reporting vifmgr.rpc.nblade.timeouts:error due to fatal error on Slot 3 cluster ports

Views:
690
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A400
  • ONTAP 9.7 - ONTAP 9.7P6

Issue

  • Data services may be  impacted causing failed mounts to clients and Applications
  • node1's EMS is reporting numerous network related errors in EMS and VIFMgr

Sun Jun 14 23:59:05 -0700 [node1: vifmgr: vifmgr.rpc.nblade.timeouts:error]: The Logical Interface Manager (VIFMgr) is not receiving responses from the nblade.
 
  • Since then we see these errors on a daily basis. 
  • Eventually leading to an NFS outage due to a hung system
  • As the message is referring to VIFMgr we checked over the VIFMgr logs and noticed there is a process timeout not long before we see the first error in EMS.

00000013.00ffb00c 020caea1 Tue Jun 30 2020 08:20:38 -07:00 [kern_vifmgr:info:6191] [0x813410700] [NbladeWriter::nitroPcpRpcCall] clnt_call idemp RPC timeout (elapsed time: 30s)
00000013.00ffb00d 020caea1 Tue Jun 30 2020 08:20:38 -07:00 [kern_vifmgr:info:6191] [0x813410700] [NbladeWriter::reportHungNblade] Nblade has not responded to nitro RPCs for 1326210 seconds
00000013.00ffb0cd 020caffd Tue Jun 30 2020 08:21:08 -07:00 [kern_vifmgr:info:6191] [0x813410700] [NbladeWriter::nitroPcpRpcCall] clnt_call idemp RPC timeout (elapsed time: 60s)
00000013.00ffb0ce 020caffd Tue Jun 30 2020 08:21:08 -07:00 [kern_vifmgr:info:6191] [0x813410700] [NbladeWriter::nitroPcpRpcCall] long-running operation: procNum=35; time=60024 ms
00000013.00ffb0d0 020caffd Tue Jun 30 2020 08:21:08 -07:00 [kern_vifmgr:info:6191] [0x80bf0dc00] [NbladeWriter::reportHungNblade] Nblade has not responded to nitro RPCs for 1326240 seconds


 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.