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NetApp Knowledge Base

AFF A300 data port is down

Views:
354
Visibility:
Public
Votes:
0
Category:
aff-series
Specialty:
hw
Last Updated:

Applies to

  • AFF A300
  • ONTAP 9.3P18
  • Onboard data ports (e0c, e0d)

Issue

  • Data ports are down (sysconfig -a)
slot 0: 1/10 Gigabit Ethernet Controller IX4-T
e0c MAC Address: xx:xx:xx:xx:xx:xx (auto-unknown-fd-down)
e0d MAC Address: xx:xx:xx:xx:xx:xx(auto-1000t-fd-up)
 
slot 0: SAS Host Adapter 0c (PMC-Sierra PM8072 rev. C, SAS, <OFFLINE (hard)>)
  • Re-set cable connected to port down
  • Replace cable connected to port down

 

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