Skip to main content
NetApp Knowledge Base

Switch ports on a slot going to Hard_Flt state along with DMA errors observed under errdump

Views:
368
Visibility:
Public
Votes:
0
Category:
fabric-interconnect-and-management-switches
Specialty:
brocade
Last Updated:

Applies to

  • Brocade switches
  • All FOS versions

Issue

Multiple switch ports on a slot in Hard_Flt state and DMA errors observed under errdump

2021/07/16-16:29:15:850626, [C4-5057], 86137/0, SLOT 1 | CHASSIS, ERROR, SWITCH_X6-4, DMA corrupt desc: Chip[OID 0x43410080] ch: 0, desc_ptr:   0x000000cf, desc: 0x8000004f, 0x00009884, 0x7f2b4100, 0x00000000, wait: 1058364661, OID:0x43410080, c4_txrx.c, line: 4951, comp:emd, ltime:2021/07/16-16:29:15:850478

2021/07/16-16:29:17:868238, [LOG-5000], 86138/0, SLOT 1 | CHASSIS, INFO, SWITCH_X6-4, Previous message repeat 1 time(s), OID:0x43410080, c4_txrx.c, line: 4951, comp:emd, ltime:2021/07/16-16:29:16:390440

2021/07/16-16:29:17:868300, [C4-5351], 86139/0, SLOT 1 | CHASSIS, CRITICAL, SWITCH_X6-4, LKSM [OID 0x43428039] (065) (S4,BP57): Port to be faulted due to busy buffer stuck error, OID:0x43428039, proto_lksm.c, line: 1708, comp:emd, ltime:2021/07/16-16:29:17:867995

2021/07/16-16:29:17:868320, [C4-1002], 86140/71770, SLOT 1 | FFDC | CHASSIS, ERROR, SWITCH_X6-4, Port 65 chip failed due to an internal error., OID:0x43428039, proto_lksm.c, line: 1711, comp:emd, ltime:2021/07/16-16:29:17:868065

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.