cshm: UnsupportedSwitch_Alert for BES-53248 switch
Applies to
- BES-53248 switch
- ONTAP 9.8
Issue
- Cluster was upgraded from a switchless to a switched configuration
- Differnet Cluster switches were added
- The switch is supported by Hardware Universe
- In the
EMS-LOG-FILE
section of AutoSupport:
Wed Nov 17 09:13:33 CET [Cluster6-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: UnsupportedSwitch_Alert[Cluster6-sw1]
Wed Nov 17 09:33:33 CET [Cluster6-02: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process cshm: SwitchCommunityString_Alert[Cluster6-sw1]
system health subsystem show
reports:
Cluster6::> system health subsystem show
Subsystem Health
----------------- ------------------
Switch-Health degraded
- Output of
system health alert show
provides a probable cause
Cluster6::> system health alert show
Node: Cluster6-01 Resource: Cluster6-sw1 Severity: Major Probable Cause: Ethernet switch "Cluster6-sw1" with IP address "xx.x.xxx.xxx" is not reachable via SNMP. Incorrect SNMP community string might be configured on the Ethernet switch. Node: Cluster6-01 Resource: Cluster6-sw1 Severity: Major Probable Cause: Unsupported Ethernet switch is detected.
- The switches have the flag “
cluster-network
" viasystem switch ethernet show
Cluster6::> system switch ethernet show
Switch Type Address Model
--------------------------- ------------------ ---------------- ---------------
Cluster6-sw2 cluster-network xx.x.xxx.xxx BES-53248
Serial Number: 123456789
...