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Health Monitor process nchm: StorageFCAdapterFault_Alert

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Applies to

  • Fabric-attached MetroCluster
  • ONTAP 9

Issue

  • EMS reports Health Monitor process nchm: StorageFCAdapterFault_Alert.

Sun May 15 02:27:00 HKT [nodeA: mgwd: callhome.hm.alert.major:alert]: Call home for Health Monitor process nchm: StorageFCAdapterFault_Alert[100000109b42235f].

  • There are timeout errors in the EMS when accessing disks.

Sun May 15 02:09:19 HKT [nodeA: slifc_timeout_2: fci.device.quiesce:debug]: Adapter 2d encountered a command timeout on Disk device T1_Brocade6505B:9.126 (0x02080900) LUN 62 cdb 0x9a:000000002d562200:0001:0200 retry: 0 Quiescing the device.
Sun May 15 02:09:20 HKT [ndoeA: slifc_timeout_2: fci.device.timeout:debug]: HBA 2d encountered a device timeout on Disk device T1_Brocade6505B:9.126 (0x02080900) LUN 62 cdb 0x9a:000000002d562200:0001:0200 retry: 0

  • Large number of transport error on the effeted port.

hard_reset_count                29
Manual adapter dump count 0
Auto adapter dump count 0
firmware_fault_count            0
firmware_pause_count            0
device status:           60900  80900
  link_fail_count             0      0    total:  0
  lip_count                   0      0    total:  0
  underrun_count              0      0    total:  0
  overrrun_count              0      0    total:  0
  transport_error_count    2085   1407    total:  3492
  crc_error_count             0      0    total:  0
  victim_abort_io_count      24     23    total:  47
  timeout_io_count           36      1    total:  37
  logged_out_count           11      6    total:  17
  dma_error_count             0      0    total:  0
  resource_unavail_count      0      0    total:  0
  data_reassembly_count       0      0    total:  0
  device_quiesce_count      216    218    total:  434

  • porterrshow shows large number of crc err and disc c3.

          frames      enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   frjt   fbsy  c3timeout    pcs    uncor
       tx     rx      in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig                  tx    rx     err    err
  0:    2.0g   3.1g   0      0      0      0      0      0      0     26      0      0      0      0      0      0      0      0      0
  1:    0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0
  2:    4.2g   4.0g   0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0
  3:    1.8g   3.7g   0     43.0k  42.3k   0     28    738      0     43.8k  34      0      1.3k   0      0     43.7k   1     46.9m   0
  4:    4.1g   1.7g   0      0      0      0      0      0      0      2      0      0      0      0      0      0      0      0      0
  5:    0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0
  6:    2.6g   4.0g   0      0      0      0      0      0      0      4      0      0      0      0      0      0      0      0      0
  7:    4.2g   4.1g   0      0      0      0      0      0      0     28      0      0      0      0      0      0      0      0      0
  8:    1.2g   2.2g   0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0      0
  9:    1.8g   2.5g   0      0      0      0      0      0      0     24.5k   2      0      2      0      0      0     24.5k   0      0

 

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